Recently, together with our colleagues from Connolly Wells & Gray, LLP, attorneys from Kalikhman & Rayz, LLC initiated a class action against Sutherland Global Services® – a global provider of business process and technology management services, including debt collection. As detailed in the complaint, which was filed in the U.S. District Court for the Eastern District of Pennsylvania, Sutherland (using an affiliate name “Apollo Health”) improperly disclosed consumers’ personal identifying information on the face of the envelopes used for collection notices. This practice is unlawful under the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq., as declared by the U.S. Court of Appeals for the Third Circuit in Douglass, et al. v. Convergent Outsourcing, 765 F.3d 299 (3rd Cir. 2014).
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